Customer Support Representative

Company: 
Invertiscape Holdings Ltd
Main info
November 27, 2017
Location: 
Limassol
Expiration Date: 
Wednesday, December 27, 2017
Company Description: 
Invertitech offers technological services to clients with a large demand for functionality, speed and precision.
Contact Details: 
Contact person: Victoria Panagiotou Phone number: +357 25 030 075 Email address: victoria.p@invertitech.com
Vacancy Description: 
Invertiscape Holdings Ltd on behalf of Hoch Capital Ltd, is seeking to recruit an Italian Customer Support Representative for their Complaints Department.
Main Responsibilities: 
  • Provide customer support via chat, phone and emails
  • Resolve product related issues
  • Resolve complaints by customers
  • Works closely with the Compliance team
  • Ongoing and direct communication with clients in support of any queries or issues
  • Negotiate with customers
Main Requirements: 
  • Degree in Business Studies or any other relevant field
  • Fluency in English and Italian¬†verbal and written is a must
  • Experience in a similar position will be considered as an advantage
  • Financial markets background will be considered as an advantage