Client Relations Manager (Retention Team)


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Main info
October 25, 2018
Expiration Date: 
Saturday, November 24, 2018
Company Description: 
FXPRIMUS is seeking skilled, motivated and ambitious staff looking to build a career with us! We are one of the most secure online trading environments available anywhere in the forex industry. Our extra measures in safety have positioned us as the front runner in responsible trading, and we are now setting new standards in safety amongst our counterparts in the FX industry.
Contact Details: 
Contact person: Jana Nindel Phone number: +357 25257610 Email address:
Vacancy Description: 
Join FXPRIMUS as Client Relations Manager in our dedicated and Retention team.
Main Responsibilities: 
  • Develop trust and rapport with clients;
  • Increase client LTV (life time value) by maintaining a strong relationship through frequent communication;
  • Raise client awareness to product diversification, risks associated with leveraged products and promotional offers and campaigns;
  • Provide regular market updates raising awareness to trade opportunities, key market moves, key market news events and technical levels;
  • Provide training to clients on use of platforms, members area, features and terminologies;
  • Provide coaching and guidance to clients in relation to their trading strategy and risk management.
Main Requirements: 
  • Proven track record of client relations retention experience in online financial services;
  • Additional sales experience will be considered an advantage;
  • Ability to work under pressure and meet deadlines;
  • Excellent communication and presentation skills;
  • Excellent negotiation and closing skills;
  • Knowledge of domestic and major international financial markets;
  • Fluency in English is a MUST, any additional languages are favorable.
Social Guarantees: 

What you can expect

  • An attractive salary based on candidate's experience and qualifications;
  • Excellent Commissions Structure;
  • Personal development opportunities through on-going on the job training;
  • 21 days of paid annual leave;
  • Corporate Medical Insurance and additional insurance benefits.